Privacy Policy
This Privacy Policy describes how 1001541185 ONTARIO LTD. (“xtra100,” “we,” “us,” or “our”) collects, uses, and shares information when you visit xtra100.com, play our mobile or mini games, or contact us. It is intended to meet common requirements for the Apple App Store, Google Play, TikTok mini games / developer programs, and applicable privacy laws in Canada and other regions where our games are offered.
1. Who we are
Controller: 1001541185 ONTARIO LTD.
Address: 98 Drizzel Cresent, Richmond Hill, Ontario L4E 1G8, Canada
Email: support@xtra100.com
2. Scope
This policy applies to our website, hyper-casual games published under the xtra100 brand, and related support channels. Specific games may include additional notices in-app or on store listings; where those notices differ, the in-game or store-specific notice applies to that title.
3. Information we collect
3.1 Information you provide
- Email address and message content when you contact support@xtra100.com.
- Information you choose to include in support requests (e.g., device model, app version).
3.2 Information collected automatically
Depending on the game, platform, and features enabled, we or our service providers may collect:
- Device and app data: device type, operating system version, app version, language, and general performance or crash logs.
- Gameplay and progress data: level progress, settings, and similar data stored locally or synced where cloud save is offered.
- Identifiers: advertising or analytics identifiers assigned by your device or platform (e.g., IDFA/GAID where permitted and enabled).
- Website data: basic server logs (IP address, browser type, pages visited) when you browse xtra100.com.
Our games are designed as lightweight hyper-casual experiences and do not include in-app purchase flows. We do not collect payment card data through our games.
3.3 Information from third-party platforms
When you download or play through Apple App Store, Google Play, or TikTok (or related mini-game platforms), those platforms may collect information under their own policies. We may receive limited information from platforms (e.g., aggregated install or crash statistics, or account identifiers if you sign in through a platform).
4. How we use information
We use information to:
- Provide, maintain, and improve our games and website;
- Respond to support requests and communicate with you;
- Monitor stability, fix bugs, and understand aggregate usage trends;
- Comply with legal obligations and enforce our terms;
- Protect against fraud, abuse, or security incidents.
Where required by law, we rely on appropriate legal bases such as consent, contract performance, legitimate interests (e.g., product improvement and security), or legal obligation.
5. Advertising and analytics
Some titles may display third-party advertising or use analytics SDKs to measure installs, sessions, or crashes. When used, partners may collect device identifiers and interaction data subject to their policies and your device/platform privacy settings (including Apple’s App Tracking Transparency and Google’s advertising ID controls).
You can limit ad personalization through your device settings. We do not sell personal information for money. Where “sale” or “sharing” is defined broadly (e.g., under some U.S. state laws), we treat applicable ad/analytics disclosures as required by those laws.
6. How we share information
We may share information with:
- Service providers (hosting, analytics, crash reporting, customer support tools) under contractual confidentiality obligations;
- Platform partners (Apple, Google, TikTok / ByteDance) as needed to distribute and operate games on their stores;
- Legal and safety recipients when required by law or to protect rights, safety, and integrity of our services;
- Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.
7. International transfers
We are based in Canada. Information may be processed in Canada, the United States, or other countries where our providers operate. We take steps designed to ensure appropriate safeguards where required by applicable law.
8. Retention
We retain information only as long as needed for the purposes described in this policy, unless a longer period is required by law. Support emails are typically retained for a limited period unless needed for ongoing issues or legal compliance.
9. Security
We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
10. Children’s privacy
Our games may appeal to a wide audience including younger players. We do not knowingly collect personal information from children under 13 (or the minimum age in their jurisdiction) without appropriate parental consent where required.
If you believe we have collected personal information from a child without proper consent, contact support@xtra100.com and we will take steps to delete it.
Parents and guardians are encouraged to supervise play and review platform parental controls (Screen Time, Google Family Link, TikTok parental features, etc.).
11. Your rights and choices
Depending on your location, you may have rights to:
- Access, correct, or delete personal information we hold about you;
- Withdraw consent where processing is consent-based;
- Object to or restrict certain processing;
- Port data you provided in a structured format where applicable;
- Opt out of certain targeted advertising or “sale/share” of personal information (where applicable).
To exercise rights, email support@xtra100.com with your request and region. We may verify your identity before responding. You may also lodge a complaint with your local privacy authority (e.g., the Office of the Privacy Commissioner of Canada).
12. California notice (CCPA/CPRA)
California residents may request access, deletion, or correction, and may opt out of certain sharing for cross-context behavioral advertising. We do not discriminate against you for exercising privacy rights. Authorized agents may submit requests with proof of authorization.
13. European Economic Area / UK (GDPR)
If GDPR applies, you have the rights listed in Section 11 and may contact us to exercise them. Our legal bases are described in Section 4. You may contact your supervisory authority if you are unsatisfied with our response.
14. TikTok mini games
Games distributed on TikTok or related mini-game channels are subject to TikTok’s developer terms and privacy requirements in addition to this policy. Data collected through TikTok’s SDK or APIs is also governed by TikTok’s policies. Disable or limit permissions through TikTok/app settings where available.
15. Third-party links
Our website or games may link to third-party sites or services. We are not responsible for their privacy practices.
16. Changes
We may update this policy from time to time. The “Last updated” date will change, and material changes may be communicated in-app, on the website, or through store listings where appropriate.
17. Contact
Questions about this Privacy Policy:
support@xtra100.com
1001541185 ONTARIO LTD., 98 Drizzel Cresent, Richmond Hill, Ontario L4E 1G8, Canada